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The organizational development and change management services provided by GIV Solutions under the guidance of Billy Givon are comprised of:
- Leadership and direction of change management activities
- Consultation on establishing or reorganizing organizational departments
- Consulting and training for managers
- Coursework and procedures for both management development and worker skill enhancement
- Introducing and instilling organizational philosophies, such as customer focus, service, etc.
GIV’s knowledge management (KM) services complement organizational expertise with:
- Organizational fit assessments of KM systems
- Direction, development and implementation of knowledge preservation and management processes, using specially designed tools: Internet, Intranet, television, integrated voice response (IVR), and other media
- Management of the KM team
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